At Ela Rose, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or shop through our website.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Your name
• Phone number
• Email address
• Shipping and billing address
• Order and purchase details
• Payment-related information
• Information you provide when contacting our customer support

We may also automatically collect basic website information, such as your IP address, browser type, device information, and pages you visit.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Confirm your purchases and communicate order updates
• Provide customer support
• Improve our products, services, and website
• Prevent fraud and unauthorized activity
• Send promotional messages when you have chosen to receive them
• Comply with applicable legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. Ela Rose does not intentionally store complete payment card details on its own servers. Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, understand website usage, and provide relevant functionality.

You can adjust your browser settings to manage or disable cookies. Some website features may not work properly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as payment processors, delivery companies, website hosting providers, and technical service providers, when required to operate our business and fulfill your orders.

We may also disclose information when required by law or when necessary to protect our rights, customers, or website.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Third-Party Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before providing personal information.

8. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also unsubscribe from promotional communications by following the unsubscribe instructions in those messages or contacting us directly.

9. Children's Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date.